Prices, published before you ask.

Motorway tolls. Access to Milan's Area C. Luggage. Child seats and boosters. Flight tracking. Up to sixty minutes of waiting on arrivals. Free cancellation until twenty-four hours before pickup. Payment on board, or on invoice for companies.

The four supplements are the night rate, twenty per cent between 20:00 and 08:00, twenty per cent on public holidays, twenty per cent on Sundays and twenty per cent on fair and event days, on the days of the published Milan and Lombardy calendar. They are never cumulative: only one applies. That is the whole price policy.

Journeys we have not listed — a hotel on Lake Garda, a private address in the Brianza, a three-day assignment across Lombardy — are quoted individually. That is not a device to avoid committing to a number: it is that the correct vehicle for the load and the correct route for the hour change the answer, and a wrong published figure is worse than an accurate one sent in ten minutes.

Ask, and you will have a fixed figure in writing within ten minutes.

We do not publish a rough figure just to leave you without an answer: we would rather send a precise, tailored quote — one that accounts for the load, the route and the hour — than an average number that is wrong twice, too high for some and too low for others.

A fixed fare is not a number picked at random: it is the sum of a known route and a complete service, decided before you get in the car. Tolls, fuel, the chauffeur's time, luggage and waiting are inside the figure, so what we tell you up front is what you pay at the end.

The price is for the whole car, not per person: it covers every passenger within the capacity of the class you choose. For a group travelling together, one vehicle usually costs less than several separate journeys, and it is one car, one chauffeur and one meeting point.

The logic is the same on every route we publish, from the airports to the hourly service. What changes is the vehicle, the kilometres and the time of day, not the principle: a price agreed in advance, with no charge per person and no supplement added at the end.

The four supplements are the only variable, and all of them are declared: night, public holiday, Sunday and on fair and event days, always twenty per cent and never cumulative. Only one applies, and we tell you before you confirm.

For routes outside the published list — a private address, a town in the province, a multi-day assignment — the quote is individual because the right vehicle for the load and the right route for that hour change the answer. A wrong published figure is worse than an accurate one sent in ten minutes.

The price you receive stays valid with no deposit and no card at booking: you pay on board at the end of the journey, by card or cash, or by invoice for companies. A change of plan does not create a refund to chase, because nothing was charged at the time of booking.

If the plan changes we move the time without penalty and reconfirm the price already fixed: cancellation stays free until twenty-four hours before pickup, so an unforeseen turn never becomes a line on your bill.

To give you a fixed price we need a few things, but precise ones. The first is the route: where we start and where we finish, with full addresses and not just the name of the area. The address decides the kilometres, and the kilometres decide the figure.

The second is the number of passengers and, separately, the number of large cases. They are not the same piece of information: four people with four carry-on bags travel in a sedan, four people with eight cases need a van. It is the luggage count that picks the vehicle.

The third is the date and time of pickup, with the flight number if you are leaving or arriving at an airport. The flight tells us the terminal and lets us track the landing, so the time adapts to the real arrival without you having to tell us about a delay.

Then there are the details that change the vehicle or the route: a wheelchair, skis, golf clubs, a child seat, or a stop along the way. Tell us at booking and we prepare the right vehicle, instead of discovering them at the door.

With that information we reply within ten minutes, at any hour of the day or night, with a fixed figure in writing and confirmation of the class. The day before the journey you also receive the chauffeur's details, so you know who is waiting for you and in which vehicle.

The quote needs no deposit and commits you to nothing: you receive it, read it calmly and confirm when you like. If you want to compare it with another option, the number is there in writing and stays valid — which is exactly why we publish it and send it in the clear.

One last note on classes: the same route has a different price per class, and all of them are published. The business sedan covers the large majority of journeys; first class and the higher classes are chosen when space or the occasion calls for them, and the quote tells you in advance what the price difference is.

If your luggage count is unusual — skis, golf clubs, a wheelchair, a pushchair in addition to the passengers — do not wait until the day of the journey: saying it at booking is the difference between the right vehicle and a case on your knees.